How do companies get away with deceptive, reckless, and fraudulent marketing practices like this? As artists, we shouldn't have to choose between keeping our systems up to date and secure, and having functionality. Help with Drivers and other PC and Mac problems. 🤑Īs for their customer service, I escalated our issue to a supervisor and was told I would get a callback within an hour. The result is the Wacom Cintiq Pro Studio, an all-in-one solution for. Why not warn customers on the product page? I think we know why. The kicker is, they're well-aware of the issue, to the point that if you call their "customer service" (in quotes for a reason), the have an automated message about it. We currently own a very expensive monitor with no tablet/stylus function. Nowhere on that page does it warn that it's not compatible with MacOS 13, which *IS* the latest update. "Mac: macOS 10.15 or later (Latest update)" You're mad? We just spent $5000 on a Wacom Cintiq 27 Pro after reading it was compatible with the latest updates on their product page:
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